As Hedef Filo, customer satisfaction is of great importance to us. In line with this, you can share all your information, suggestions, and complaints with us.
- It is important to enter all the required information accurately during the registration process to expedite the resolution of your request.
- All notifications received by us are systematically recorded, and the relevant reference number is shared with you.
- We evaluate all notifications within the framework of our privacy policy, in a customer-oriented, transparent, and objective manner.
- We contact you to provide information about the outcome of the assessment and complete your transaction within the framework of “customer satisfaction”.