Your smart assistant for Hedef Filo rentals!
With Copilot, you can book service appointments, submit requests for additional products or services, view your HGS toll transactions, and access your traffic insurance policies. You can also reach our support center via web chat and rate the services you receive to help us improve your experience. In short, your smart assistant Copilot takes the burden of fleet management off your shoulders—so you can focus solely on your journey!
Download the App, Stay Safe 24/7
You can download Copilot from the AppStore using the QR code on the left or the link above.
You can download Copilot from the Play Store using the QR code on the left or the link above.
Who can use Copilot application?
All Hedef Filo vehicle drivers can use the Copilot application.
How can I download the application?
You can download the Copilot application from Google PlayStore and App Store.
Which devices can run the Copilot application?
You can use the Copilot app on all Android and iOS devices with iOS 16.6 or later on the iOS platform, and Android 6.0 Marshmallow or later on the Android platform.
What is required to register to the Copilot application?
To register for the app, you need to correctly enter your First Name, Last Name, Mobile Phone Number, Email Address, Company Tax Identification Number, License Plate Number, and Vehicle Registration Number. Additionally, the password you create for logging into the app must comply with the required rules. Once all the information has been entered, you can start using the app by clicking the activation link sent to the email address you provided during registration.
Can multiple users use the app for the same license plate?
Yes, multiple users can use the Copilot app for the same vehicle. Each user simply needs to register in the app with their own information and enter the vehicle's license plate in the "License Plate" section.
How can I update my user information?
You can update your user information by tapping the More button in the submenu on Copilot, then selecting Profile from the list that appears.
Can I access Traffic Policy information through the application?
Yes, after tapping the "More" button in the bottom menu of Copilot, you can select the "Documents" option from the list. There, you can view the traffic insurance policy for your vehicle, download it to your phone if you wish, or share it through other channels.
How can I share my opinions, suggestions, or feedback about the app?
You can send all your feedback regarding Copilot to us via email at copilot@hedeffilo.com.
How can I change or cancel service appointments made through the app?
Service appointments created through the app cannot be changed or canceled via the app. For such requests, you can contact our Solution Center through the webchat channel on Copilot.